Refund & return policy

Refund and return policy

You may request a return within 30 days of receiving the item.

• Contact us before you send the parcel back.
• Return shipping is paid by the customer unless the item is defective or not as described.
• Return address: see the contact details below.
• After the parcel arrives and is checked, the payment is refunded within 7 business days to the original payment method.

Company: Jumbo Blandonnet SA

Address: Route de Meyrin 171, 1214 Vernier, Schweiz

UID: CHE-110.138.215

CH-ID: CH-660-0578982-2

Sitz: Vernier

Email: [email protected]

Hours: Mo–Fr 09:00–18:00 (MEZ)

We usually reply within 24 to 48 hours on business days.